Refund Policy

Last updated November 9, 2026

Inbox Kit and add-ons

14-day refund, no questions asked: just reply to your receipt email. This covers the SponsorSorted Inbox Kit and any add-on bought with it (Rate Card + Media Kit Template, Contract Clause Pack). You can also write to neuraproducts@gmail.com with the email address you used at checkout.

The 14 days count from your purchase date. You don't need to explain why. Refunds go back to the original payment method through Payhip; how long it takes to appear depends on your card issuer or PayPal.

Done-for-you setup

If we don't deliver your configured script and install guide within 72 calendar hours after your intake form is complete, we refund the $297. After delivery you have a 5-business-day acceptance window: if something doesn't work as scoped, we fix it or redo the scope at no cost. The optional $49/month plan can be cancelled anytime. (Setup is waitlist-only right now; no payment is taken until a spot opens and you decide.)

Contact

neuraproducts@gmail.com. We answer in writing by email.